Why Aetna this AEP?
In 2019, Aetna has got the doctors your clients want and the drug coverage options your clients need.
- 600,000+ doctors & 3,000+ hospitals
- One of the richest T1 generic drug coverage options in the industry*
96 of top-100 most prescribed drugs for Medicare beneficiaries**
Are you ready: 2019 sales presentations and videos
2019 MA/MAPD sales presentations and videos are available to download from Producer World. You’re required to use these CMS-approved materials at all MA/MAPD sales events and beneficiary meetings. If you use the video, you must use it in with the required 2018 sales presentation deck and the agent-only talking points.
Coming soon: PDP sales presentation and video
3 ways to look up in-network providers for 2019 plans
This AEP season, there are several ways to search for in-network providers. Whenever possible, you should use the online directory tools to find in-network providers.
For your offline needs, during AEP, you can call Aetna’s provider lookup hotline at 1-855-242-9735. Provider directory PDFs are also available.
- Aetna provider directory PDFs are available on Producer World (Individual Medicare page, Product tab); these directory PDFs are updated monthly.
For Coventry provider directory PDFs, you can use the Coventry online directory, search for providers, and then choose the “print to PDF” option.
Medicare Agent of Record (AOR) retention policy
Aetna’s AOR retention policy helps ensure you earn commission for helping your existing clients change plans. Here’s how it works:
- If a member enrolls in a new plan by submitting a new enrollment application…
- If a member enrolls through another agent…
Brand update: First Health Part D plans get a new name in 2019
The First Health Part D Value Plus (PDP) plan will receive a brand change and be named the Aetna Medicare Rx Value Plus (PDP) plan in 2019. This is a brand and name change only.
Renewing First Health Part D Value Plus (PDP) plan members don’t need to do anything—they’ll remain in the plan they’re in—it’ll just have a new name, Aetna Medicare Rx Value Plus (PDP) plan.
First Health Part D Premier Plus (PDP) plan members will be automatically migrated to the Aetna Medicare Rx Value Plus (PDP) plan. If this plan meets their needs, no enrollment action is required.
Members will learn about this change in their Annual Notice of Change (ANOC) letter and in a separate “post-ANOC” letter that will be mailed to them.
Don’t forget! Order/download 2019 AEP marketing materials on the Studio
You can now order or download 2019 AEP marketing materials from the Medicare Marketing Studio (the Studio). Aetna is still adding new materials for 2019. And they’ll continue to keep you posted as new materials go live. New this week, you’ll find:
- Turning 65 postcard
- Flu Shot overview flyer
- OneTouch Diabetes supplies flyer
- Pop-up banners
- Meeting newspaper ads
- Lawn signs
- And more!
Here’s some ways to use 2019 AEP marketing materials in your community:
- Lead generation flyers/postcards: Use flyers and postcards to promote your meetings and generate appointments leads
- ABCDs of Medicare flyer: Use this flyer to educate your clients about the Medicare
Newspaper ads: Use these ads to promote your business and upcoming meetings
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