Special Enrollment Period (SEP) – Dual Only (Medicare & Medicaid eligible)
There is a new enrollment option regarding the SEP election period for Dual beneficiaries. Those who are eligible for both Medicare and Medicaid coverage now have the option to change plans once per quarter, and the beneficiary may opt to enroll into a plan of their choice (DSNP or standard MA/MAPD plan). The quarterly election period CANNOT be rolled over to the following quarter if unused.
IMPORTANT! When completing enrollment applications, there can be only one election type selected – SEP. Applications received with more than one election type will not be processed but sent to the Request for Information (RFI) team for determination of which election type is correct. At this point, agents can assist the RFI team by calling 877-677-5609.
Please download the Dual SEP Frequently Asked Questions (FAQ) for answers to questions related to the new SEP period.
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