Erin is Neishloss & Fleming’s Office Coordinator. Erin is responsible for screening inbound calls and directing callers to the appropriate party. Erin helps to triage agent calls, providing excellent customer support to agents while providing informational support to the divisions. Keeping a finger on the industry pulse by understanding and interpreting the agent point of view, Erin is able to provide helpful feedback. In addition, Erin fosters relationships between agents and divisions through appropriate mediation and direction of phone calls.