New Podcast – Virtual Tools and Resources for Agents and Members! Hear from Mark Phillips, Chief Sales and Distribution Officer and Rick McNatt, SVP of the Southeast region and of UHC sales strategy, planning and operations organization about the virtual tools and resources UHC has available for agents and members to ensure members have the health care they need. Learn more in the Virtual Tools Podcast.
Ignite Newsletter Get the latest updates on COVID-19. Learn More WHAT’S NEW THIS WEEK? Humana Announces Additional Bold Goal Communities in Cincinnati and Detroit When it comes to addressing physical and mental health, Humana’s integrated approach of community, clinical and business integration is essential to in reaching the root causes that are exacerbating poor health. Caraline Coats, Vice President, Bold Goal and Population Health Strategy, who leads the company’s efforts to advance the Bold Goal, believes that a focus on whole-person health has never been more urgent. Read the Press Release Why Go365 Matters Go365 can help your clients stay healthy while remaining physically distanced with safe, rewardable activities. Share the flyer below, which outlines the many ways your Medicare Advantage (MA) members can still participate in Go365 to continue earning rewards. View the Flyer This embedded wellness and rewards […]
The Pennsylvania Department of Insurance has authorized In-Person Sales to resume – under certain conditions – in counties that are moving to the Yellow Phase. Telework and remote operations must continue where feasible in counties that have been designated to move to the Yellow Phase, however – in instances where that is not feasible – insurance licensees will be permitted to resume in-person operations. Licensees must adhere to the guidance, building safety and business safety orders issued by Governor Tom Wolf that details procedures businesses must follow to conduct in-person operations in counties slated to move to the yellow phase of reopening. The documents linked to below offer full details on how Agents must proceed to be in compliance with Governor Wolf’s orders. PA Insurance Department Notice 2020-14 Guidance for Businesses Permitted to Operate During COVID-19 Business Safety […]
JOIN NGL ON TUESDAY, MAY 12 With the need for digital social platforms in high demand We Remember by Ancestry is filling the void for a safe online space that funeral homes can use to help families grieve.If you haven’t already registered, join NGL on Tuesday, May 12 at 10 a.m. CST for an overview of We Remember by Ancestry, virtual services in conjunction with YouTube Live and how both can benefit your funeral home and the families you serve. Register today! Here’s what you can learn: An overview of We Remember’s easy to use system Virtual services in conjunction with YouTube Live How celebrating a loved one’s life online can help the grieving process How your funeral home can benefit from We Remember Presented by:The webinar will be held on Tuesday, May 12 at 10 a.m. CST. Spencer Heintz We […]
UPMC Health Plan Coverage Enhancements in response to the CARES Act To provide the health care resources needed to address COVID-19, UPMC Health Plan will include the following coverage enhancements for commercial accounts in accordance with the recently enacted CARES Act. The following coverage enhancements apply to fully insured and administrative services only (ASO) plans retroactive to March 1, 2020. Member cost share will be waived at in or out-of-network providers for: Diagnostic testing for suspicion of/exposure to/confirmation of COVID- 19. Also included are serological antibody tests.* Telehealth including AnywhereCare for suspicion of/exposure to/confirmation of COVID-19. Emergency department, observation, office and urgent care visits for suspicion of/exposure to/confirmation of COVID-19. *An order from the member’s attending provider is required for all testing. UPMC Health Plan will continue to cover the following with no member cost share over and above the requirements […]
Ignite Newsletter Get the latest updates on COVID-19. Learn More WHAT’S NEW THIS WEEK? Grow your book: Medicare Supplement & PDP It can be difficult to follow all the changes in Medicare insurance. That’s why Human has consolidated what you need to know about their Medicare Supplement Plans, and their new Prescription Drug Plans, wrapped up in this one article. Including how they can help to grow your book. Visit Ignite Humana’s Human Care Approach Humana is waiving Medicare Advantage out-of-pocket costs – copays, coinsurance and deductibles – for primary care, behavioral health (on an outpatient, non-facility basis) and telehealth visits with participating/in-network providers through the end of 2020. These changes are part of Humana’s Human Care approach to making the healthcare experience better, more personal and more caring by enhancing members’ access to care without a further financial burden. […]
On May 5th, CMS announced the opening of a “Special Enrollment Period (SEP) for Individuals Affected by a FEMA-Declared Weather-Related Emergency or Other Major Disaster: Applicable for COVID-19.” Read the full memo here. Starting March 1st, if a Medicare beneficiary was unable to make an enrollment during their normal election period, they have until June 30th to use the FEMA Disaster Related related SEP. For FAQ’s on this SEP, please review CMS’s Questions and Answers for Medicare Beneficiaries. To use this SEP, please choose the FEMA related SEP in the enrollment system, example below. If that is not available, please select Other. For paper applications, write in DST.
Just because you can’t physically meet with potential clients doesn’t mean that you can’t write business! By using tools like Zoom, you can interact remotely with consumers to educate, present, and enroll! We’ve developed a step-by-step guide for agents to be able to create a Zoom account, schedule calls for both 1 on 1 session or larger events, and conduct the meeting. Best of all, IT’S FREE! View the Guide Here
COVID-19 Updates and Talking Points Attention Valued Partner: As WellCare continues to monitor the coronavirus (COVID-19) situation, they are engaging regularly with medical professionals, the Centers for Disease Control (CDC), the World Health Organization (WHO), and other government agencies, as the situation evolves. Supporting Members: WellCare recently announced measures to support the most vulnerable populations during the COVID-19 pandemic. Reducing Cost of Care: Effective immediately, WellCare will waive COVID-19 related prior authorizations and member cost sharing for related screening, testing and treatment for all Medicare, Medicaid and Marketplace members. As part of this effort, the company will cover all telehealth services related to COVID-19 for these members, as well as all covered healthcare services that can be administered virtually through June 30, 2020. Nurse Advice Line: Members can speak with a licensed nurse 24 hours a day, […]
HIGHMARK INTRODUCES ONLINE TOOLS TO CHECK COVID-19 SYMPTOMS; ENHANCE CUSTOMER SERVICE Highmark has introduced two additional online tools to help all consumers find information on COVID-19 symptoms and find appropriate care, and help members find customer service resources. As the pandemic began, Highmark relaunched its website, highmarkanswers.com, with up-to-date information on COVID-19 and details on what Highmark is doing for members, such as waiving out-of-pocket costs for testing and treatment, as well as tips on how to stay safe and get care, including telemedicine. To read the complete press release; click here. SOCIAL DISTANCING ENROLLMENT OPTIONS: Please see a list of all enrollment options and guidelines here. *** REMINDER: Telephonic Enrollment Option Now Available for Brokers! *** Phone Number: 1-866-673-9112 Once you have completed a phone consultation with the prospect and the prospect is ready to complete the enrollment, you may conference […]