Aetna understands the many challenges you and your clients are facing due to the COVID-19 pandemic. They continue to monitor this evolving situation and are committed to responding quickly to the COVID-19 pandemic, while also prioritizing the needs of you, your clients and members.
Aetna is waiving cost-sharing and co-pays for inpatient hospital admissions related to COVID-19 for Aetna’s commercially insured members, part of several additional steps to help members access the care that they need during the COVID-19 pandemic.
You can read the complete CVS Health press release here.
Aetna will continue to publish updates and information as well as additional questions and responses through aetna.com. They recommend that you bookmark this site and refer to it to gain the most up-to-date Aetna COVID-19 information.
A mailbox has been set up for you to submit any general Aetna COVID-19 additional questions: COVID19_Aetna_Producer_Questions@AETNA.com.
For customer-specific questions, please contact your assigned Aetna Account Team.
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