Highmark Senior Markets Producer Portal Experience Survey The Highmark Senior Markets Producer Portal is one of their most important resources. Your feedback is critical to improving its functionality. Highmark wants to hear from you! Highmark Senior Markets is constantly looking for ways to improve the user experience of our partners. They’ve designed the brief survey linked below to gather your feedback, to understand what their Producer Portal gets right, and what it should do better. What is your general experience? What about enrollment application processing? How useful is the product information and other documents/resources? This anonymous survey should take approximately five minutes to complete. Your responses will be kept completely confidential, so please be honest! At the end of the survey, if you’d like to be contacted directly to address specific questions or concerns, you will have the opportunity to provide contact […]
NGL Announcement
NGL is writing to inform you that the third-party administrator for National Guardian Life Insurance Company’s (NGL) Medicare Supplement products, Secure Administrative Solutions (SAS), had its network environment hit with a highly sophisticated virus on Thursday, April 15, 2021. This does not impact NGL’s systems or any of its other product lines. The attack has resulted in a disruption in access to SAS’s computer systems and is impacting the following: Agent Licensing and Contracting Agent, Consumer and Provider Portals and eApp Access – restored today Commissions New Business, Underwriting and Policy Issuance Premium Billing, including EFT Transactions Claims Processing Policy Service and Policy Maintenance (i.e. address changes) Immediately upon SAS’s discovery of the attack, emergency response protocols were implemented, and SAS disconnected outside access to its network to contain the potential threat and protect data. The company has […]
Mutual of Omaha: Are you meeting all your clients’ needs?
Medicare Solutions Education Series Why Do Med Supp Clients Need PDP and Dental? There’s a simple reason … Med supp policies don’t cover prescription drugs. They don’t cover dental services either. So, if your Med supp clients have to purchase a PDP plan from someone, why not from you? And if dental insurance is the most often requested supplemental benefit for Medicare-age customers, why not give your clients what they want?In the April edition of our Medicare Solutions Educational Series, Sales Director Jeremy Grantham discusses how easy it is to add PDP and dental to a Med supp sale. Here are just some of the things you’ll learn in his informative presentation: Your clients can save 15% on their dental premium when they purchase Med supp and dental together. People who have multiple policies with the same company tend […]
WellCare: Declared Special Enrollment Period for Wisconsin
Special Enrollment Period: Wisconsin Emergency Declaration Please be advised that a state of emergency was declared, impacting individuals in certain Wisconsin counties. This declaration allows for a one-time Special Enrollment Period (SEP), in the event beneficiaries were unable to make an election during another qualifying election period. Please reference the following guidelines for the incident period. This SEP applies to the impacted counties in Wisconsin listed below. Important Compliance Information Who is Eligible: This SEP opportunity is ONLY available to beneficiaries who: Reside, or resided at the start of the SEP eligibility period described in this guidance, in an area for which a federal, state or local government entity has declared a disaster or other emergency or they do not reside in an affected area but rely on help making healthcare decisions from one or more individuals who reside in an […]
WellCare: Declared Special Enrollment Period for Florida
Special Enrollment Period: Florida Emergency Declaration Please be advised that a state of emergency was declared, impacting individuals in certain Florida counties. This declaration allows for a one-time Special Enrollment Period (SEP), in the event beneficiaries were unable to make an election during another qualifying election period. Please reference the following guidelines for the incident period. This SEP applies to the impacted counties in Florida listed below. Important Compliance Information Who is Eligible: This SEP opportunity is ONLY available to beneficiaries who: Reside, or resided at the start of the SEP eligibility period described in this guidance, in an area for which a federal, state or local government entity has declared a disaster or other emergency or they do not reside in an affected area but rely on help making healthcare decisions from one or more individuals who reside in an […]
Coming soon: Cigna’s new 180 day quote and submit process
IMPORTANT UPDATE Get ready for Cigna’s new 180-day Med supp process Better business is coming soon! Cigna is pleased to announce that starting April 26, you will be able to quote and submit applications for Cigna Supplemental Benefits Medicare supplement products up to 180 days in advance during a customer’s Open Enrollment period!* The new process is designed to give you and your customers an easier, more efficient business experience. This change will allow you to secure your customer’s Med supp coverage earlier in their eligibility period, versus the previous 90 day process. You will be able to continue to use the same tools you know and love: Express App 2.0 and Express Quote. For questions, please call the Agent Resource Center (ARC), Monday through Friday, from 8:00 AM to 5:30 PM CT at 877.454.0923
Join Molina this week to boost your knowledge!
Discover Molina Medicare’s exciting offerings in New Mexico Attend one of the Training Sessions this week! Right now is a great time to become more familiar with the details of Molina’s product and tools in order to better position their plan in your client presentations. Please join in! Molina 2021 Product Knowledge Are you new to Molina or want a refresher of what Molina offers? They want to support your efforts and ensure you are confident and prepared to present the value of Molina Products in your market. Join us to go over the 2021 product for your state. Wed, April 21st – 10:30 am MST Who’s hosting? Sophia Leckie Medicare Broker Channel Manager, New Mexico Sophia.Leckie@MolinaHealthcare.com (575) 339-5935 Please reach out with any questions or to request an Agency specific training or strategy session. […]
Join Molina this Thursday to learn about Enrollment Options!
Molina Medicare Enrollment Options Training! Live Webinar Training Sessions Register for a live training session where you’ll learn about: Virtual Enrollment Telephonic Enrollment Telephonic SOA Thurs April 22nd 8:00 AM PST What are the available ways to enroll your clients with Molina Medicare? Process an Enrollment: 1. Virtual Enrollment (DRX) 2. Telephonic Enrollment (instructions and forms on the Broker Portal) 3. Paper Enrollment Form (fax/email) Obtain a Scope of Appointment (SOA): 1. Telephonic SOA (Broker Services) 1-844-885-3948 2. Email SOA (DRX) 3. Paper SOA form (fax/email) Learn More about your Enrollment Options: 1. Attend an upcoming training (registration links above) 2. Watch the step by step video for our virtual enrollment tool 3. Download the step by step guide for our Telephonic SOA and Enrollment Resources Medicare Broker Services 1–866-440-9788 Broker@MolinaHealthcare.com Disclaimers Agents must be […]
Don’t Forget Tomorrow!! Gateway Educational Series
GATEWAY EDUCATIONAL SERIES Join Gateway for topics of discussion to help you grow your DSNP book of business. Whether you are new to the market or a veteran, Register Now: What is an SEP Tuesday, April 20 10:00am Register Here Grass Roots Marketing Tuesday, April 27th 10:00am Register Here Recorded SOA Process Tuesday, May 4th 10:00am Register Here Referrals and Shopping Cart Tuesday, May 11th 10:00am Register Here HRA Training Tuesday, May 18th 10:00am Register Here Broker Managers: Dan Misner: dmisner@gatewayhealthplan.com Brian DeVinney: bdevinney@gatewayhealthplan.com Agent Support: Mon-Fri 8am-6pm: 1-888-871-0417
Medico: Answer clients’ top dental insurance questions easily in the field
Answer clients’ top dental insurance questions easily in the field When you’re selling Dental insurance, it can be difficult to know what your clients will ask and how to answer them in the moment. To help, Medico researched the most common dental insurance questions searched online and provided answers to help you in the field.Read more MyEnroller tips Effective April 1 in MyEnrollerSM (and on paper applications), you can select a preferred effective date up to 3 months from the application written date on all Medico’s products. MyEnrollerSM Online is back and even easier to use, especially if you use a Mac or can’t download the program to your desktop. You can get started in a few minutes by following these simple instructions. When you are using MyEnroller to submit Medicare Supplement or Dental applications, you will be asked […]
