UPMC Health Plan is moving to Electronic Billing UPMC has made the enhancements that you and your clients have requested regarding UPMC Health Plan billing. Starting November 10, 2020, all new groups with a December 01, 2020 effective date and on will be required to enroll in Electronic Billing through our payment system called ACI. The billing contact at the group will access ACI via Employer On-Line in order to view the monthly invoice. The system will automatically enroll the group in electronic billing and suppress all paper bills. The billing contact will receive an email notification each month with a link to view their bill. Electronic Billing will only be mandatory for new groups at this time. However, any existing group that accesses ACI via EOL for the first time, will also be automatically enrolled in Electronic Billing. The […]
Introducing Bright Health’s Group Plans
Introducing Bright Health Small Group and Level Funded in NEBRASKA Tuesday November, 10th 3:30 PM – 4:30 PM Central Standard Time Register to Attend Bright Health send their sincerest apologies to anyone who did not receive the meeting cancellation email for the previous group roll out webinar. Their Small Group Product is approved, and they are ready to launch! Come see all the Bright reasons why you should offer Bright Health Group plans: New to Bright Health? Learn who they are and how they strive to be different Nebraska Small Group Plan Design overview Technology to make selling easier Meet your local Broker Manager Start contracting now! Go to BrightHealthBroker.com today and get Ready To Sell. Don’t miss out on the exciting benefits and broker programs! Already contracted with Bright Health for IFP or Medicare Advantage? Just email […]
SureBridge: Termination of Existing Policies in Idaho
Termination of Existing Policies in Idaho As you are aware, SureBridge has discontinued new sales of specific Supplemental Plans in Idaho. SureBridge has also made the decision, due to legislative changes, to terminate all in force policies for the following plans and riders in Idaho, effective 11:59 pm on November 30, 2020. Accident Direct Critical Accident Direct Accident Disability Direct CancerWise Plus Base Plan Only CancerWise Plus Base Plan and associated Rider Invasive Cancer Recurrence Rider HospitalWise Plus Base Plan Only HospitalWise Plus Base Plan and associated Rider Lump Sum Hospital Confinement Rider Income Protection Direct Letters regarding the policy terminations have been mailed to existing customers with in force policies for the above mentioned plans. Click on the Plan names above to see sample letters that were mailed. This notification is for information purposes only in the event you […]
SureBridge Experiencing Longer Hold Times
SureBridge Experiencing Longer Hold Times Customer Service and Producer Support are experiencing longer than usual hold and processing times in advance of the upcoming policy migration associated with the new SureBridge Policy Administration System that will occur October 29 – November 9, 2020. Many customers are calling in reference to the customer letter sent by SureBridge announcing billing changes associated with this migration. SureBridge has posted a customer FAQ on Chesapeakeplus.com and MySureBridgeInsurance.com (for customers who have already migrated to the new system) to assist with explaining this transition and changes to billing. Customers and agents can make policy changes, check coverages or make billing changes through the current customer portal at Chesapeakeplus.com through Wednesday 10/28/20 or use the new customer portal at MySureBridgeInsurance.com after the polices have migrated to the new system. Provided below for your review are links […]
UPMC: January small market renewals available in Producer OnLine
January small market renewals available in Producer OnLine The January renewals are now available in Producer OnLine. To view your renewals, follow the process outlined below: Log in to Producer OnLine. Note: Only the designated employee in your company (with “admin” log-in capabilities) has permission to view this information. Click on the tab titled My Clients & Renewals. Click View Client Renewals. Under Search Criteria, select the renewal type: MUW, ACA or ACA Alt Once the results are displayed, you can further filter your renewals by typing in the name of the group. As a courtesy, your Account Manager will also email you with a list of your January renewals. The January renewals will be available in Producer OnLine through December 31, 2020. If you need assistance with your Producer OnLine admin login, please contact your Account Manager. If you have any questions, please contact Producer […]
IMPORTANT: SureBridge Converting to New Policy Administration System
SureBridge Converting to New Policy Administration SureBridge is excited to begin the conversion to their new policy administration system this weekend following the timeline provided below: Oct. 29: Policies will be locked in the system so changes cannot be made to them via customer service or customer portal until the state is fully converted to the new administration system. Oct. 29 – Nov. 9: Initial system conversion for in-force business only, excluding List Bill customers and those with DVH products. (To be converted in February 2021) Nov. 3 – Nov. 9: Policies will be migrated by geographic state bundles. Click here to see the tentative geographic migration schedule. As the policies are migrated, customers will then be able to make changes via customer service and the new customer portal. 2021: New business will convert after Open Enrollment ends. The new system […]
Highmark: ACA Updates: Early ID Cards; Producer Portal Enhancements
ACA Individual Market Update The countdown is on 10 Days ’til OEP! Please review the important OEP information below. Current members will receive 2021 ID cards early Highmark will distribute 2021 ACA Individual member ID cards for current members early this year in effort to make members’ lives a little easier. Members will receive their ID cards beginning the week of November 2nd. In order to provide a positive experience and ensure members are well informed, Highmark plans to send advanced notification regarding this effort. The notification will also include detail about their 2021 benefits. Notifications will include your name and phone number if they have record of it in Litmos. Members have the option to remain in their current plan for the upcoming plan year or make a change during Open Enrollment. If a member elects to remain in […]
Anthem: New broker bonus program, Individual Open Enrollment, and more
Producer Online News October 22, 2020 Build Your Business Group News New broker bonus for January 1 effective dates Anthem has created a new bonus program for you when selling new fully insured medical accounts with 2 to 250 enrolled medical lives with an effective date of January 1, 2021. You earn 15% more when you add employer sponsored vision, dental, life, or disability. Support Your Clients Group News New Act Wise HSA enhancements and education Anthem is adding a spend-down option and simpler administration to their Act Wise Health Savings Account. New emails and resources will help educate members about their Act Wise HSA before and during Open Enrollment. Individual News Prepare for Wisconsin Open Enrollment and renewals Anthem is here to help you prepare for Individual ACA Open Enrollment. Members have started window shopping. Individual News […]
SureBridge News: Point of Sale Tool Updates and More
It’s not too late to reserve your seat! LIVE National Webinar Reminder: Join Sr. Sales Director Christin Unruh-Thomas tomorrow, October 22 at 11:00 a.m. CST as she walks you through a demo on how to write a United HealthOne Short Term Medical plan with SureBridge Supplemental products in the Point of Sale Tool. Reserve your seat here now! SureBridge Point of Sale (POS) Tool Product Updates releasing October 23 The following UnitedHealthcare Short Term & TriTerm Medical plans, underwritten by Golden Rule Insurance Company, will be added to your Point of Sale (POS) Tool: TriTerm Medical * – Value Plan Release States: Indiana, Missouri, South Carolina Short Term Medical * – Plus Elite, Copay, Plus Release State: Iowa * Click here for details regarding the plan, Product Training, and how to offer the plan in the SureBridge POS […]
Cape Girardeau Surgical Clinic will leave Anthem
October 21, 2020 Cape Girardeau Surgical Clinic will leave Anthem’s plans’ networks, and your clients’ plans on November 25, 2020. Anthem will work with you to make sure your clients and their employees understand their options. Your clients’ employees will pay more, or all of the costs, for care with Cape Girardeau Surgical Clinic starting November 25. Members can find hospitals and doctors nearby that are in their plan’s network using the Sydney Health mobile app or on anthem.com. Anthem will send a letter to your clients’ impacted employees letting them know Cape Girardeau Surgical Clinic is no longer in their plan’s network. Members’ benefits may continue to cover care from Cape Girardeau Surgical Clinic on or after November 25, for a limited time if they’re currently in the middle of treatment or follow up care. They can contact the […]
