COVID-19 Cost Sharing Extensions Highmark announced an extension of cost-sharing waivers for members on in-network, inpatient hospital care for COVID-19 until December 31, 2021. Additionally, all member telehealth costs will be waived through June 30, 2021. For more information on coverage and costs, click here. To view additional information on COVID-19, including FAQs, click here. Enrollment Reminders Individuals can enroll in a plan up to the last day of the month. For example, June 1st enrollments will be accepted until May 31st. Payment should be submitted at the point of sale for enrollment submitted at the end of the month; this will help to avoid any delays in ID cards. Members can access their virtual ID card on the Highmark Member Portal and Highmark App once payment has been submitted. Note: ID cards can take up to 10 business days to […]
UPMC: Communication to be sent to off-exchange individual Marketplace members
Communication to be sent to off-exchange individual Marketplace members When the American Rescue Plan was signed into law by President Biden on March 11, 2021, it included enhanced federal funding through tax credits to help individuals and families get lower cost health care coverage through the Marketplace. Some members who did not qualify previously, may now be eligible for these savings, which can significantly lower the cost of their monthly premiums. The off-exchange individual Marketplace members will receive a communication on or around May 12, 2021 from UPMC Health Plan notifying them of this potential cost saving opportunity. The deadline to apply for 2021 coverage is August 15, 2021. Members will be instructed to contact one of the following sources to learn more: Contact your broker Call us at 1-833-776-4540 (TTY:711) Visit us at a UPMC Health Plan Connect Center. Click […]
WellCare: Commission Statement Adjustments
Commission Statement Adjustments Centene recently identified a number of policies that were paying out in error for members that were early cancellations/terminations. Updates were made to the identified policies, which resulted in adjustments (chargebacks) being applied to your 4/24/2021 statement, paid out on 4/30/2021. These adjustments/chargebacks have been reviewed and confirmed to be correct. WellCare is a wholly owned subsidiary of Centene Corporation.
SureBridge National Webinar: New Agent Fast Tracks
Haven’t started writing SureBridge yet? They can help you get started! If you’re a new agent who just signed up with SureBridge — or a new-ish agent who signed up a little while ago and you just haven’t had time to learn another new carrier — they can help you get started! Join SireBridge on Tuesday, May 4, at 11:00 a.m. CST as they walk you through everything new agents needs to know to start selling SureBridge products! They will be covering: What to Expect – Steps to Get Ready To Sell Navigating the Agent Portal – Features and Instructions The Point of Sale Tool – Building Quotes & Submitting Apps Top-Selling Product Overview RESERVE MY SEAT If you already signed up, there’s nothing more to do!
UPMC: Members’ Out-Of-Pocket Cost Waivers Extended
UPMC Health Plan Extends Members’ Out-Of-Pocket Cost Waivers for In-Network Telehealth Visits, Inpatient COVID-19 Treatment and Monoclonal Treatment This communication has been sent to all commercial group accounts Following the recent renewal of the public health emergency by Health and Human Services, (HHS), UPMC Health Plan confirmed that it will continue to waive all deductibles, coinsurance and copays for in-network, inpatient COVID-19 treatment for its members enrolled in its Medicare Advantage plans, fully-insured employer group and individual ACA plans, as well as in self-insured employer group plans that do not opt out of this coverage. This policy change is effective immediately and will stay in effect through July 20, 2021. UPMC Health Plan will also continue to waive deductibles, copayments and cost-sharing for all in-network virtual visits (telehealth) with a health care provider, including through UPMC AnywhereCare, until July 20, 2021. […]
Highmark: American Rescue Plan: Reminders; Member Communications; Resources
ACA Individual Market Update Important Reminders on the American Rescue Plan (ARP) Pennie and Healthcare.gov have updated their websites to include new subsidy amounts. The COVID-SEP has been extended for both on-and-off exchange policies to August 15th. The Highmark Producer Portal, producer.highmark.com, will continue to accept off-exchange enrollment until August 15th. Individuals can enroll in a plan up to the last day of the month. For example, June 1st enrollments will be accepted until May 31st. Payment should be submitted at the point of sale for enrollment submitted at the end of the month; this will help to avoid any delays in ID cards. The fully subsidized COBRA period is being offered from April 1st – September 30th. Pennie will offer an SEP at the end of the COBRA period. Decision from Healthcare.gov is pending. Member Communications: Action Required Highmark will be distributing communications to […]
UPMC Partner Network Now Available for Groups with 51+ Employees
UPMC Partner Network Now Available for Groups with 51+ Employees UPMC Health Plan is pleased to announce that effective July 1, 2021 their UPMC Partner Network will be available on Business Advantage and Consumer Advantage products for new and renewal commercial accounts with 51+ employees. UPMC Partner Network will provide access to high quality health care providers and facilities through a narrower network at a lower cost, and will be available on both fully insured and ASO business for groups. UPMC Partner Network can be offered on a single (standalone) basis, or as a dual choice, alongside a UPMC MyCare Advantage, UPMC Total Advantage, or a Premium Network plan. The benefits will be identical to the UPMC Business Advantage EPO and the UPMC Consumer Advantage EPO plans for groups with 51+ employees. Below is a listing of the counties where […]
UPMC: COBRA Subsidies under American Rescue Plan
COBRA Subsidies under American Rescue Plan This communication was sent to all commercial group accounts President Biden signed the American Rescue Plan (ARP) Act into law on Thursday, March 11, 2021. The law includes a temporary, 100% federal subsidy for continuation coverage available under the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). This premium assistance is available for six months of coverage beginning on April 1, 2021 and continues through September 30, 2021. On April 7, 2021, the U.S. Department of Labor launched a website to provide information on the COBRA premium subsidy for workers and their families as well as for employers and their advisers. At this time, the website offers frequently asked questions (FAQs) about the subsidies as well as model notices for use by group health plans. To what plans does the premium assistance apply? These […]
SureBridge: New Program for Customers
New Program for CancerWise Plus and Critical Illness Direct Customers Optum, Inc. has launched an exciting no-cost program for customers who have SureBridge’s CancerWise Plus, CancerWise, and Critical Illness Direct plans. The new program, Cancer Resource Services*, helps empower patients to understand their cancer diagnosis, make informed decisions regarding their care, and actively participate in their treatment by enabling access to a nurse who provides education and personalized support during the initial phase of diagnosis and treatment, including treatment decision options. This program also helps guide patients to local community providers and connects them to travel and lodging, if applicable. This program cannot be used as a selling point. You should not discuss this program with your clients until after they’ve purchased CancerWise Plus and/or Critical Illness Direct. If your clients who have these plans wish to take advantage of […]
Highmark Senior Markets Agent Portal Experience Survey
Highmark Senior Markets Producer Portal Experience Survey The Highmark Senior Markets Producer Portal is one of their most important resources. Your feedback is critical to improving its functionality. Highmark wants to hear from you! Highmark Senior Markets is constantly looking for ways to improve the user experience of our partners. They’ve designed the brief survey linked below to gather your feedback, to understand what their Producer Portal gets right, and what it should do better. What is your general experience? What about enrollment application processing? How useful is the product information and other documents/resources? This anonymous survey should take approximately five minutes to complete. Your responses will be kept completely confidential, so please be honest! At the end of the survey, if you’d like to be contacted directly to address specific questions or concerns, you will have the opportunity to provide contact […]
